Who operates this website
Been There Web is operated by OnDirect, LLC.
Information we collect
When you use the contact form, we collect the information you choose to submit, such as your name, business name, email address, phone number if provided, website address, business location, project type, and project details.
We may also collect limited technical information needed to operate and protect the website, such as request timing, basic server logs, and information used to prevent spam or misuse.
How we use information
We use submitted information to respond to inquiries, discuss or provide services, maintain the security and reliability of the website, and improve the website and our services.
Been There Web does not sell or rent personal information.
Service providers and retention
We may use trusted service providers for website hosting, security, form delivery, and email. They receive information only as needed to provide those services.
Inquiry information is retained only as long as reasonably needed for the inquiry or service, ordinary business records, or legal requirements.
Your privacy requests
To ask about, correct, or request deletion of information you submitted, use the contact form on the Start a Project page. We may need enough information to confirm the request and locate the relevant record.
Children’s privacy
This website and its services are intended for businesses and adults. Been There Web does not knowingly seek personal information from children.
Changes to this policy
This policy may be updated when the website, services, or operating practices change. The effective date at the top of this page will identify the current version.